Appointment Policies & Proceedures

Appointment Policies & Procedures

  • A nonrefundable booking fee is required to book any service. The fee is collected on the day that you book and will be applied towards your balance on the day of the service.

  • If you are 10 minutes late, there will be a $25 late fee and will be added towards your total at the end of your service.

  • If you are 15 minutes late, your appointment will be canceled and the booking fee for that service will be forfeited. Once you are 15 minutes late you will be given one opportunity to reschedule. A new booking fee will be required upon scheduling a new appointment.

  • No Call, No Show, or less than 48 hours cancellation forfeits booking fee and will no longer be rescheduled.

  • Appointments can be canceled and rescheduled 48 hours in advance. If you cancel and reschedule within 48 hours the booking fee will go towards your future appointment

 

For lash appointments:

  • Please come to your lash appointments with no makeup and clean lashes.

  • A standard lash bath is included with your service.

  • Deep clean lash baths are an extra service and you will be charged accordingly. 

  • If you have extremely dirty lashes, your appointment will be rescheduled and your booking fee for that service will be forfeited. A new booking fee will be required upon scheduling a new appointment.

 

For all body skincare or intimate area appointments:

  • Please arrive freshly bathed and clean.

  • All attempts will be made to clean any dirty areas, wipes are also provided at the time of your service. 

  • For extremely dirty areas, your appointment will be rescheduled and your deposit will be forfeited. A new booking fee will be required upon scheduling a new appointment.

 

There are zero exceptions.

 

Due to the nature of the services I provide, I do not always have access to answer calls, texts, emails, or DMs right away. Nevertheless, please send me any of the above forms of communication. I respond as soon as I become available.

 

Modes of Communication

Phone Number: 661.489.1188

Email: glamourbycoco1@gmail.com

Instagram: glamourbycoco1

 

Thank you for choosing Glamour by CoCo for all of your Glamorous needs.

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